Britt Baxter (closed August 2011) Thank you to the Rena Rogers Team! Your wonderful services helped me and my family purchase our FIRST home. Like I say, thanks for everything.
Lori Russell (closed April 2011) Lori was asked, "How would you rate the level of service you received from The Rena Rogers Team?" Excellent "How would you rate your level of satisfaction with the overall experience in dealing with Rena Rogers and The Rena Rogers Team?" Very Satisfied "What would you rate as the most important factor in choosing a mortgage professional?" Service "Was there anything Rena Rogers or The Rena Rogers Team did exceptionally well and that you particulary appreciated?" Exceptional service, timely, very thorough and well organized.
Wesley Gilmer and Julie Burnette (closed March 2011) Wesley and Julie were asked, "How would you rate the level of service you received from The Rena Rogers Team?" Excellent "How would you rate your level of satisfaction with the overall experience in dealing with Rena Rogers and The Rena Rogers Team?" Very Satisfied "What would you rate as the most important factor in choosing a mortgage professional?" Integrity "Was there anything Rena Rogers or The Rena Rogers Team did exceptionally well and that you particulary appreciated?" The fluidity and promptness shey showed once we found our house was great. When we found it, they financed it. "Was there anything Rena Rogers or the Rena Rogers Team could have done to improve the overall experience for you?" The Rena Rogers Team did exactly what they said they would do, they found our perfect house and financed us> Wonderful, wonderful people. It was an amazing experience working with this team. I never knew buying a home could be so easy.
Darren Stepp (closed September 2010) Darren was asked, "How would you rate the level of service you received from the Rena Rogers Team?" Excellent "How would you rate your level of satisfaction with the overall experience in dealing with Rena Rogers and the Rena Rogers Team?" Very satisfied "What would you rate as the most important factor in choosing a mortgage professional?" Integrity "Was there arything Rena Rogers or The Rena Rogers Team could have done to improve the overall experience for you?" My wife and I were very satisfied with Rena and her team. "Was there anything Rena Rogers of The Rena Rogers Team did exceptionally well and that you particularly appreciated?" They were timely and helpful with questions and very professional.
Brandon Bryson (closed September 2010) Brandon was asked, "How would you rate the level of service you received from the Rena Rogers Team?" Excellent "How would you rate your level of satisfaction with the overall experience in dealing with Rena Rogers and the Rena Rogers Team?" Very satisfied "What would you rate as the most important factor in choosing a mortgage professional?" Competitive Rates "Was there arything Rena Rogers or The Rena Rogers Team could have done to improve the overall experience for you?" No. "Was there anything Rena Rogers of The Rena Rogers Team did exceptionally well and that you particularly appreciated?" Rena and her team were very personable and helpful. It made the home buying process much easier and less stressful.
Mark Hathaway (closed Sept. 2010) Mark was asked, "How would you rate the level of service you received from the Rena Rogers Team?" Excellent "How would you rate your level of satisfaction with the overall experience in dealing with Rena Rogers and the Rena Rogers Team?" Very satisfied "What would you rate as the most important factor in choosing a mortgage professional?" Knowledge/Professionalism "Was there arything Rena Rogers or The Rena Rogers Team could have done to improve the overall experience for you?" No, my overall experience was fantastic. "Was there anything Rena Rogers of The Rena Rogers Team did exceptionally well and that you particularly appreciated?" They made me feel important and treated me as more than just a "client".
Angela Townsend (closed September 2010) Angela was asked, "How would you rate the level of service you received from the Rena Rogers Team?" Excellent "How would you rate your level of satisfaction with the overall experience in dealing with Rena Rogers and the Rena Rogers Team?" Very satisfied "What would you rate as the most important factor in choosing a mortgage professional?" Knowledge/Professionalism "Was there arything Rena Rogers or The Rena Rogers Team could have done to improve the overall experience for you?" No, I have used your services for several mortgages, and will again! "Was there anything Rena Rogers of The Rena Rogers Team did exceptionally well and that you particularly appreciated?" They were awesome. Any questions or worries I had they always had an answer.
Sharon Smith (Closed May 2010) Sharon was asked, "How would you rate the level of service you received from the Rena Rogers Team?" Excellent "How would you rate your level of satisfaction with the overall experience in dealing with Rena Rogers and the Rena Rogers Team?" Very satisfied "What would you rate as the most important factor in choosing a mortgage professional?" Knowledge/Professionalism, Service and Integrity "Was there arything Rena Rogers or The Rena Rogers Team could have done to improve the overall experience for you?" No, it was a great experience. "Was there anything Rena Rogers of The Rena Rogers Team did exceptionally well and that you particularly appreciated?" Everything, from my first phone call until my closing was done exceptionally well. Rena made me feel like family and everyone was so helpful. I feel like I made a friend(s) not just help purchasing my home. Thank you everyone!
Briar Evans (Closed May 2010) Briar was asked, "How would you rate the level of service you received from the Rena Rogers Team?" Excellent "How would you rate your level of satisfaction with the overall experience in dealing with Rena Rogers and the Rena Rogers Team?" Very satisfied "What would you rate as the most important factor in choosing a mortgage professional?" Integrity "Was there arything Rena Rogers or The Rena Rogers Team could have done to improve the overall experience for you?" Absolutely NOT! The entire team was/is exceptional - an answer to my prayers! "Was there anything Rena Rogers of The Rena Rogers Team did exceptionally well and that you particularly appreciated?" Where to start, there's so much I could say - Rena and her team truly cared about me as a person, not just a customer. They went above and beyond to guarantee I closed on my home. Thank you so very much for everything - you are a blessing - all of you!
Stacy Swinks (Closed May 2010) Stacy was asked, "How would you rate the level of service you received from the Rena Rogers Team?" Excellent "How would you rate your level of satisfaction with the overall experience in dealing with Rena Rogers and the Rena Rogers Team?" Very satisfied "What would you rate as the most important factor in choosing a mortgage professional?" Knowledge/Professionalism "Was there arything Rena Rogers or The Rena Rogers Team could have done to improve the overall experience for you?" They were great, don't change anything.
I have been doing business with Rena for the last 15 plus years and can confidently say, she is one who can get the job done. She always works in a professional manner, attends all of the closings I have had with her and works through obstacles with my clients and me with speed. I look forward to having more transactions with Rena Rogers soon. Thanks Rena. Brenda Guy - Century 21 Alan Harris Realty
With the Rena Rogers Team, service was excellent. They never gave up and were there for me 24 hours a day. I will never forget the Rena Rogers Team. Joseph Collard (Closed May 2010)
I really appreciated Rena and her team making this first time experience a pleasant & comfortable one. Rena and her team are all very knowledgeable and professional and made me feel it really mattered to them that I was able to purchase a home. Rena was always available whenever I had questions or concerns. I would highly recommend Rena and her team to any one looking to purchase a home. Thank you so much. Dreams do come true with help from good people. Barbara Bingham (Closed May 2010)
The level of service I got from the Rena Rogers Team was excellent. They always made sure that I always knew what was going on, how things were going, and made sure that I understood. Rhonda Mitchell (Closed May 2010)
The Rena Rogers Team was extremely professional and knew the process very well. Everything went as smooth as it possibly could. Matthew Grano (Closed May 2010)
The staff was friendly and helpful. They were willing to explain and answer every question. William & Megan Wiley (Closed July 2010)
I have had the pleasure of working with Rena for the last 5 years. During that time, she nor her team have ever failed to follow through on any commitment they have made to a mutual client and they have always stood above the crowd with their commitment to follow up and communication with our mutual clients. David Roberts - Agent
Rena went over and beyond her required duties to help us secure our mortgage. Travis Prater
Rena is a great asset to the business and the community. I have bought 3 homes in my life, my first was a nightmare (it was not with Rena) BUT my second 2 were with Rena and let me tell you they were the best transactions I could have ever hoped for. If Rena tells you all is good and not to worry let me tell you that you can take it to the bank. Her word is her bond. I am a Soldier in the army and I recommend Rena to everyone I talk to who is looking to finance or refinance a home. I would be a reference for her anytime. You can not go wrong doing business with Rena Rogers!!!!!!! HOOAH SSG Tom Cauffman (closed 10/07 & 12/08)
I love working with Rena. As a realtor in a market like this, you have to make sure that everything is done in a timely manor. With Rena, I don't have to worry , if she say's it's done then it is. That's less stress for me in this stressful market. She is loving, kind, patient and most of all, understanding. My clients call her after everything is over and constantly remind her of what a great experience thay had with her. She is #1 in my book. Tracey K Mitchell - Realtor
Rena, I really appreciate your help with my loan, you guys have been great. I've bragged on y'all to everyone, and I'll certainly refer anyone to you. I've felt like I've been in great hands with you at the wheel and I haven't had to monitor every step thanks to you. Brandon Bryson
It is hard to put into words how thankful I am for all you did to make my dream home happen. It is beautifula nd I am so excited to make a new start. I am so grateful for all you did and the understanding you showed me. God bless you. Pam Givens (closed May 2010)
Thank you for taking the time to help me achieve one of my goals in life, owning a home. I will never forget the ones who made one of my dreams come true. Barbara Bingham (closed May 2010)
Thank you, Rena for your help in refinancing. You did a great job. You made me feel really comfortable. I'm always nervous about such things. -Brenda Bearden (Closed March 2010)
Rena and Becky, you two made everything as smooth as possible. I’m very thankful for everything you guys did in helping me getting my home. Thanks again!
-James H. Spillis (Closed November 2009)
Again, thanks to Becky, Jessica, Steve and his wife for ALL that you guys did.We appreciate it from the bottom of our hearts.We wish you all the Happiest of Thanksgiving!!!! Love you all!!!
-Rachel Shelley (Closed November 2009)
Oh my god, we love our house, you are the best thanks for making our dream come true. I truly love you, and god bless you. -Derrick Knowles (Closed November 2009) This is true about nearly everything... who cares what you know until you know that THEY care? I am talking about Rena Rogers and Pine State Mortgage. BECAUSE THEY CARE. They care about Bartow County, they care about you, they care about your family, they care that you can AFFORD that beautiful house you have your eye on... And they care about me! I know because I just completed my loan and closed on my home on April 1, 2008 with Rena Rogers at Pine State Mortgage. PLEASE consider using Rena Rogers for your mortgage! I am just shouting praises from the hilltops on the amazing service I received from Rena Rogers and Becky Jacobs at Pine State Mortgage in Cartersville. Rena Rogers, loan officer, and her processor Becky Jacobs could not have been more of a blessing to my family and me. Please allow me to explain. I had few credit woes. Well, that is putting it nicely. I am divorced and even went through a foreclosure after my husband was critically injured in a car accident. But thanks to Rena Rogers and Pine State Mortgage, I closed my new home mortgage on Aril 1, 2008. What a victory home ownership is! -Annemarie Hodges (Closed 04/2008)
Thank you so much for all that you did to accomplish the loan and closing in such record time. You are very good at what you do and we thank you as well for your dedication and determination. We give our thanks also for your team's efforts. You have a great support staff. We are so thankful you gave Thomas a chance. We are so appreciative. Happy Thanksgiving and have a very Merry Christmas! - Patricia Lively & Thomas Hendrix (Closed 11/2007)
Thank you so much for all you've done for and given to me. You made a dream come true that I wasn't even sure was possible when we started. Thanks for everything! - Dale Ward (Closed 03/2004)
Thank you for making our dreams of owning a house come true. You made it such an effortless and pleasant experience. We really appreciate all of your help and kindness. Also, thanks for the gift cards! - Adam Chance & Pamel Williams (Closed 09/2004)
Jennifer and I wanted to thank you for the wonderful service you gave us during our refinance.As usual it was seamless from start to finish.You are the best! - Joey & Jennifer Underwood (Closed 10/2007)
Thank you so much for all of your help in buying our new home. You guys sure made it easy on us!We appreciate you all very much and we will see you soon to refi!Thanks again, - Jamie & Whitney Mullinax (Closed 03/2006)
Thank you so much for all your help in making our dreams come true. It’s really nice to be getting settled in to our new home!John & I are so happy to finally have our 1st new home together.It wouldn’t have been possible without you.Thank you again & may God Bless you Always. - John, Amber & Matthew Dubus (Closed 05/2005)
Thank you so much for helping David and I get our house.We came to you with a very tight schedule and ya’ll came through for us.Also, thanks again for your gift.We haven’t had a chance to use it yet.David is spending all his time getting the house ready to move in.Hopefully we will be moving in soon.Thank you so much, - Kelli Henson (Closed 05/2005) Our first Christmas at home because of you!Thank you & God Bless! - R.J. Wilson (Closed 11/2003)
Thanks for all your help and consideration.I love my new home.It has helped a lot in getting over my husband's death and on the road to healing.Thanks to you and my daughter Cheryl for sending me to you.Maybe sometime when I come into Cartersville to take Cheryl to lunch you could join us.Once again – Thank you. - Shirley Hopkins (Closed 12/2005)
We appreciate all your help and hard work involving our closing. We apologize for any problems. You were great and we thank you for that. -Josh and Amanda James (Closed 8/2005) Thank you, thank you, thank you! We are so happy here! We have waited a longtime for this! We really appreciate all of your help that got us here. We really believe this is God’s will for us and we are very grateful that you allowed him to use you to bless us. May God bless you back bunches for all that you have done. Thanks again through Christ Jesus. -The Brugger Bunch(Closed 9/2003)
Just wanted to say thanks again for all the hard work in helping our house sell. I feel like you had to go “above and beyond” and I really appreciate it. When we do decide to buy you’ll be the first person we call. We already told several friends to call you when they decide to make a move. It was a pleasure. -Connie Fair (Closed 6/2005)
Just a little note to thank you all for helping us with our house. We have shared so much already. I was commuting back and forth to work but as of this week I work 7 – 3pm at Maple Ridge Message Center. It is next to Cartersville Medical Center. It’s just all a dream come true. I just cannot tell you how wonderful it is to be here. I see everybody everyday. I am enjoying Maple Ridge too. The staff and especially the residents are truly a mess. Thanks again and God bless you all! -Rosanne and her family
I just wanted to let you know how much I appreciate all of your hard work and dedication. From the first conversation with you, I could tellyouknew how to do your job well and truly cared to help others. Through this process, there have been moments of worry and uncertainty but you were always reassuring and confident enough for the both of us. You are a true professional but remain in touch with enough personal concern to let others see you care. Thank you for your help in the purchase of our home. -Rebekah Wilkey (Closed 2/2007)
I just wanted to express my sincere thanks for your work on my recent refinance. You each made the process so easy and hassle-free. Thank you so much for making it possible for me to refinance. Best wishes to you both. -Cynthia Wertz (Closed 6/2003)
Just a quick note to say thank you for all you’ve done to make our refinancinga joy and not a freakout. You are a special person Rena and I’m glad your on my side. I’ll keep you and your new family in my prayers, sending waves of love & happy thoughts. -Cherrie
I could never thank you enough for helping me. You helped prove to me there are still good people in this world. -Missy Pruitt
Dinner at Longhorn was great! Thanks so much for all of your many efforts to treat us – you are great. Remember: without your help we wouldn’t be as happy as we are! We mean it. -Yvonne Mammarelli and Rebecca Bentley ( Closed 9/2000)
Thanks so much for the nice note and gift. You and your staff are wonderful. Everyone went out of their way to make me feel special and to help calm my fears. Keep up the wonderful work. -Glenda Darnell (Closed 2/2000)
Just a little note to let you know how much I appreciate all the time and energy you put into our loan. I can’t express how much it means to me. You guys worked real hard and I really appreciate it. Thank you for not giving up on us. We love our new home and we really appreciate our second chance. -Jamie Williams & Family
Thanks so much to you and your staff for making home ownership possible for us! Your professional & courteous service is outstanding. The notebook is really helpful too. Thanks again for everything. -Annie McCoy (Closed 11/2002)
Thank you so much for making my first mortgage experience comfortable. I appreciate all of your time and hard work to get my husband and me the home we wanted. I would also like to thank your staff for working so hard and quickly to get us our home. I will put my gift to much use. Thanks for all your advice. I wish you well in all you do. -The Bautista Family (Closed 7/2007)
Thank you so much for your superhuman effort. No one else could have done it so well. Your expertise in your field is beyond compare. I very much look forward to doing business with you in the future. Please enjoy a lunch on us. -Max Cook (Closed 9/2003) I just wanted to thank you, Amy, Steve, the underwriter, and the rest of the Pine State staff for all your hard work and dedication you put forth in processing my home loan. My girls are so happy and even though I’ve been renting the house for two years, I feel so lucky and excited every time I walk through my front door. We’ve begun repainting the inside and have already finished redecorating two of the bathrooms. Also, I’m pleased to tell that I will be proudly hosting Christmas dinner for my family this year in my new home. I hope you know what a huge difference you have made in our lives and I thank you all from the bottom of my heart for helping make our dream come true. -Laura C. Petska (Closed 11/2001)
Hi Rena & Becky. Just wanted to send our thanks for making everything happen on our new home. -James & Tammy Stewart (Closed 2-08)
Rena,
I just wanted to take a moment and thank you so much for all the effort and work on my home refinancing; the lower rate you locked me into is great! Also, thanks much to Carrie/Senior Loan Processor. She is incredibily knowledgable and a great asset to PineState Mortgage. The whole transaction was done in such a profesional manner. Thanks again to all of you at PineState Mortgage!
-Yvonne Mammarelli (Closed 4/08)
My experience with Rena and her processor, Carrie, was great at Pine State Mortgage. We love our house-my wife, Laura, and me. I plan to stay put because I love my house, but if I needed another loan for a house, I'd call only one person-Rena at Pine State. -David & Laura Brawner (Closed 6/08)